About CloudShope
We build the platform that keeps a business talking
Voice, IVR, WhatsApp, SMS and email on one platform — with the CRM, automation and reporting behind them. One contact record, one wallet, one place to see what any of it earned you.
- One platform, not six vendors
- Built and supported in India
- GST invoice on every order
The people behind it
Meet the founders
CloudShope is built by a small team that answers its own support line. The people who decide what the platform does are the same ones who hear what breaks — which is why the roadmap looks like the inbox.
Talk to the team
Our story
Six vendors, one conversation
Most businesses do not have a communication problem. They have six of them — a calling vendor, a WhatsApp vendor, an SMS gateway, a chatbot, a CRM, and a spreadsheet that tries to hold the story together. Each one works. None of them agree.
CloudShope was built to remove the seams. Voice, IVR, WhatsApp, SMS and email run on one platform, against one contact record, with one wallet paying for all of it — so a missed call, a template reply and a follow-up an hour later are the same conversation rather than five disconnected events.
That is the whole idea, and it is why the product is a platform rather than a bundle: the value is not in having the channels, it is in what happens when they finally know about each other.
Our vision
Building a better way for businesses to talk
One conversation, not five channels
A customer does not think of a call and a WhatsApp message as separate systems. Neither should the business answering them.
Priced by what you actually use
Credits are spent per message, per minute, per conversation — with a ledger that can account for every one. No seat you forgot to cancel.
Owned by the people using it
Numbers, templates, agents, routing and reports are configured by the team that runs them — not raised as a ticket and waited on.
What we do
Everything a conversation needs, in one account
Reach
Bulk voice, SMS, email and WhatsApp campaigns to a list you already hold, with per-recipient delivery status.
Answer
IVR, toll-free numbers and a shared WhatsApp inbox, so everything that comes back lands with an agent who can act on it.
Automate
AI agents and flows that handle the first reply, qualify, and hand over to a person at the point it matters.
Connect
A CRM, APIs and webhooks underneath, so the conversation is attached to the customer record rather than to an inbox.
Measure
Delivery, response and outcome reporting across every channel, in one place instead of five exports.
Support
Onboarding, DLT and WhatsApp approvals handled with you, by a team in the same timezone.
Why teams choose us
- Every channel on one contact record
- One wallet across all services
- Official WhatsApp Business API
- DLT-compliant SMS
- Free trial on each service, independently
- Indian support, Indian invoicing
Trusted by what it does
Numbers that speak for us
16
Services on one platform
5
Channels, one contact record
9
Enterprise brands running on it
7 days
Free trial on every service
Our happy customers
Trusted by teams that cannot miss a call
From national fuel retail and pharma to fast-moving IoT startups — running their voice, WhatsApp and SMS on CloudShope.
Hindustan Petroleum
ITC Limited
Tata Health
Glidec
Feather Sleep
Vodafone
Marico
ANTAR IoT
CiplaWhere we are
Built and supported in India
Onboarding, DLT registration and WhatsApp approvals are handled with you by a team in your own timezone — not a queue in another one.
CloudShope Technologies Pvt. Ltd.
212A, Tower B, Second Floor, Ithum TowerA40, Sector 62, NoidaUttar Pradesh 201301, India
- Sales
- +91 96670 23636
- Toll free
- 1800-313-8282
- info@cloudshope.com
Ready to put every channel in one place?
Start a free trial on any service — each one is independent, and no card is required.