Remote Work Solution

Alleviate employee efficiency when working remotely by setting up a remote work solution and enabling your team to attend calls from anywhere. Reduce caller churn by ensuring every customer receives a satisfactory experience through multi-channel optimization of contact centre solution.

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What it runs on

Every product here is billed from one wallet, on one account.

Benefits for Remote Work Solution

Meet customer expectations even when working remotely by automating the customer engagement platform.

Hassle-free Working

CloudShope's solutions are deployed on the cloud and leave you free of the hassle of hardware installation.

Easy Call Routing

CloudShope's voice, messaging and AI-based cloud communication are inbuilt with an efficient call route feature to transfer calls to available agents by reducing customer waiting time.

Manage Performance Remotely

Hear all live calls made and received by your agents, track and analyze vital performance insights through an analytics dashboard to make informed decisions.

Secure And Reliable

To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.

Seamless Integration

End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.

Scalable

Scale your business at ease by identifying quality prospects even when working remotely.

The CloudShope advantages

Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.

Highly Secure

ISO 27001:2013 certified information security management system.

Superior Quality

Best success rates, voice quality and reduced latency.

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes.

Patented Solutions

Gain competitive advantage from patented products.

Scale at Ease

Grow at will, expand without worrying about infrastructure.

Best Support

18×7 customer support via phone, email and Twitter.

Other use cases

Sales & Lead GenerationAutomate the sales and lead generation process on a unified communication platform to identify and nurture potential prospects.

Track Marketing ROILink every online and offline campaign to a virtual business number, then monitor and track what each one actually returned.

Customer Service & SupportCollate customer calls from scattered sources onto one platform, and track, record and analyze each one in real time.

Logistics & DeliveryKeep customers updated on every order, and let delivery teams reach them without either side exposing a phone number.

Automated Calls, Surveys & FeedbackRun surveys and collect feedback over automated calls, and keep every answer in one place.

Security & ComplianceRun an agile, encrypted communication workflow on a compliant platform, without adding infrastructure.

Ready to put remote work solution on CloudShope?

Start a free trial on any service, or tell us what you are trying to fix and we will tell you what we would do about it.

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