Automated Calls, Surveys & Feedbacks

Extract surveys and feedback via automated phone calls placed to your customers and collate all vital information gathered from surveys for future improvement of services. Enable automated SMS & call blasts, reminders, follow-ups, etc on your system for ease of access and smooth functioning.

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What it runs on

Every product here is billed from one wallet, on one account.

Benefits for Automated Calls, Surveys & Feedbacks

Conduct cost-efficient surveys, take faster feedback and gauge customer opinions on a unified engagement platform.

Reduce Cost via Automation

Reduce cost by easily integrating the solution into the existing CRM to automate your workflow and services.

Call Recording and Scheduling

Schedule automated calls that record customer feedback with supreme clarity. Analyze recorded calls for future improvement in your services/products.

Enhanced Transparency

Get real-time updates on automated calls, surveys and feedback received from your customers on a single digitized platform.

Secure And Reliable

To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.

Hassle-free Process

CloudShope's cloud communication solutions are deployed on the cloud and leave you free of the hassle of hardware installation.

Customized Questions

Our automated call survey system is enriched with precise and customized questions to ensure customer happiness.

The CloudShope advantages

Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.

Highly Secure

ISO 27001:2013 certified information security management system.

Superior Quality

Best success rates, voice quality and reduced latency.

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes.

Patented Solutions

Gain competitive advantage from patented products.

Scale at Ease

Grow at will, expand without worrying about infrastructure.

Best Support

18×7 customer support via phone, email and Twitter.

Other use cases

Sales & Lead GenerationAutomate the sales and lead generation process on a unified communication platform to identify and nurture potential prospects.

Track Marketing ROILink every online and offline campaign to a virtual business number, then monitor and track what each one actually returned.

Customer Service & SupportCollate customer calls from scattered sources onto one platform, and track, record and analyze each one in real time.

Remote Work SolutionSet your team up to take business calls from anywhere, with the same routing, recording and reporting they had in the office.

Logistics & DeliveryKeep customers updated on every order, and let delivery teams reach them without either side exposing a phone number.

Security & ComplianceRun an agile, encrypted communication workflow on a compliant platform, without adding infrastructure.

Ready to put automated calls, surveys & feedback on CloudShope?

Start a free trial on any service, or tell us what you are trying to fix and we will tell you what we would do about it.

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