Security and Compliance

Automate an agile, reliable and secured communication workflow that empowers your business to deliver seamless and streamlined customer interactions. Establish your compliant engagement platform on a flexible and robust cloud-based solution without adding any infrastructure.

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What it runs on

Every product here is billed from one wallet, on one account.

Benefits for Security and Compliance

Integrate customized solutions to protect your business data via end-to-end encryption of every interaction.

Data Privacy and Safety

To ensure the confidentiality of your data, our databases are highly secured and protected.

Seamless Integration

End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.

24 x 7 Availability

Connect systems while staffing anywhere. Mitigate all risks and customize solutions according to your needs.

Hassle-free Working

CloudShope's solutions are deployed on the cloud and leave you free of the hassle of hardware installation.

Monitor and Optimize Agents

Leverage the data to boost productivity and scale smoothly by enabling remote work on a secured communication platform.

Campaign Logs

View the status of running, completed and paused campaigns. And filter your database on a reliable platform.

Telesales Survey and Feedback

Constant improvement and iteration with regular surveys and feedback via automated solutions.

The CloudShope advantages

Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.

Highly Secure

ISO 27001:2013 certified information security management system.

Superior Quality

Best success rates, voice quality and reduced latency.

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes.

Patented Solutions

Gain competitive advantage from patented products.

Scale at Ease

Grow at will, expand without worrying about infrastructure.

Best Support

18×7 customer support via phone, email and Twitter.

Other use cases

Sales & Lead GenerationAutomate the sales and lead generation process on a unified communication platform to identify and nurture potential prospects.

Track Marketing ROILink every online and offline campaign to a virtual business number, then monitor and track what each one actually returned.

Customer Service & SupportCollate customer calls from scattered sources onto one platform, and track, record and analyze each one in real time.

Remote Work SolutionSet your team up to take business calls from anywhere, with the same routing, recording and reporting they had in the office.

Logistics & DeliveryKeep customers updated on every order, and let delivery teams reach them without either side exposing a phone number.

Automated Calls, Surveys & FeedbackRun surveys and collect feedback over automated calls, and keep every answer in one place.

Ready to put security & compliance on CloudShope?

Start a free trial on any service, or tell us what you are trying to fix and we will tell you what we would do about it.

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