Artificial Intelligence Solutions
Put AI to work on every call
Empower your communication strategy on an AI-enabled platform.
- Chatbots and voicebots
- Speech analytics and transcription
- Natural-sounding text-to-speech
- AI telephone bots for automated calls
7-day free trial · No credit card required
What is artificial intelligence?
Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.
Its applications include expert systems, natural language processing, speech recognition and machine vision.
How it works
Make your contact center AI-enabled, and your customers happier.
Agents manage your calls
You run a contact center with trained agents handling your calls.
Volume adds up
Those agents make and take thousands of incoming and outgoing calls a day.
AI interprets the replies
Much of that conversation is repetitive — each call needs someone to interpret answers like “yes” or “no”. AI takes that work off your agents.
How AI benefits your business
Compare and analyse every data point
Analyse all your customer data in real time on a single platform, a click away.
Available anytime, anywhere
Reach customers in any region and time zone, 24×7.
A better customer experience
Let customers reach you through their preferred channel.
Reliable
Enterprise-grade security and high uptime.
Scalable
Grow on a smart technology platform without limits.
Easy integration
Plug the voice solutions into your existing CRM and run your business as usual.
Quality calls
High-quality, consistent calling.
Lower management cost
A smaller workforce needs less supervision, so you can focus on hiring for quality.
Reduced cost
Cut your operating costs by up to 50%.
AI-based solutions you can enable
Speech analytics
Transcribe calls to text and analyse them quickly and accurately, with sentiment analysis to understand customer intent.
Chatbot / voicebot
Automate support, lead generation and more across your website, WhatsApp and assistants like Google Assistant and Alexa.
Text to speech
Turn written text into natural, human-like speech — for example, greetings on IVR calls.
AI telephone bot
Automate routine phone calls with an AI bot and cut your calling costs by up to 50%.
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The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
CloudShope is a provider of enterprise-grade cloud telephony solutions. We work only with businesses and build communication setups that fit each company's needs, replacing traditional phone systems.
CloudShope is built to be secure, and we take a number of steps to keep your conversations private.
CloudShope gives you a new number to receive calls. To keep using your existing number, set it to forward calls to your CloudShope number.
CloudShope suits any business, especially those that don't want the overhead of on-premise hardware and software. As Software-as-a-Service there is no equipment to buy, and smaller businesses get a big-company image through the virtual receptionist. Our sales team can walk you through the options for your needs.
Yes — have your greetings recorded professionally and upload them to your profile.
No upfront capital expenditure, a lower total cost of ownership, easy upgrades, better service delivery, easier customisation and scaling, more productive users, simpler administration, and instant access to new business applications.
Yes, if you are ready to move to a full-featured CloudShope setup.
Crystal clear. Our service runs on advanced systems and equipment built for consistent voice quality.
CloudShope is fully hosted — we manage all the software and systems behind your business communications. There is no software to install, no upgrades to keep up with and no added costs.
Very little — usually 10 to 15 minutes.
Absolutely. CloudShope works well across multiple offices and locations.
Try CloudShope's AI solutions free for 7 days
See how chatbots, voicebots and speech analytics can take the routine work off your team.